According to the article 6. item 3. of the Law on Provision of Services in Tourism (“Narodne novine” nr., 130/17) we inform customers that complaints about the quality of our services can be submitted in writing form to the address:
Super Tours d.o.o.travel agency
Boškovićeva 16
20 000 Dubrovnik
or to the e-mail address: info@supertours.eu
The answer to Your complaint will be provided in written form no later than 15 days after the receipt of the complaint.
Customer:
Name and surname: ___________________
Response delivery address: ___________________